American Leak Detection of The Palm Beaches & Treasure Coast Testimonials

"Your excellent crew did a super job on my pool."

Please excuse my lateness in answering your June 29th letter. I hope and expect and demand that you are awarded the customer service award. Your excellent crew did a super job on my pool. Thank you! I discovered another American Leak Detection postcard so I filled it in and praised your terrific service again. One of the questions was if I could suggest any ideas on how to improve your service. My answer is IMPOSSIBLE. There’s no way to improve such excellent service.

- Hans B.

"The attention provided by Danny is why I continue to use the service your company provides!"

Dear American Leak Detection: I had the pleasure of having Danny work on the spa for an estate in PGA Village that I maintain. His persistence, caring, and knowledge exemplified true professionalism. The attention provided by Danny is why I continue to use the service your company provides and continue to refer you to other building maintenance contractors and residents alike. Thank you.

- Donald C.

"Worked very efficiently and found the leak."

Dan was very professional and he made a horrible time more tolerable. He worked very efficiently and found the leak. We are happy with the exceptional job and service.

- Jim T.

"You saved me a lot of money!"

Fabulous, you guys are ALL super. You saved me a lot of money. My plumber quoted me big bucks to dig up the front of my property and you found the leak in the back.

- Paula M.

"You guys are the best!"

You guys are the best! I can tell because Danny was our technician in 2006 and we just recently had him back for a different problem. It’s hard to keep good people unless you’re the best.

- Cheryl N.

"We so appreciate your care and concern not to cause us a tremendous mess and expense."

Your office was very sympathetic and got a service person to my home very quickly. Ken was extremely professional and kept me informed throughout the entire process. We so appreciate your care and concern not to cause us a tremendous mess and expense.

- Janis B.

"Calling you was one of the best decisions I have ever made."

WOW!!!! I didn't think service like this existed anymore. From my first call to your office ( sorry I did not write down her name) when the lady explained very clearly what your service entailed and the procedures that would be used and her promising to call me back when she contacted a tech for an appointment, which she did in about two minutes, and sending Mr. Dan Witkoski to our home almost within the hour. To Dan's very professional and efficient testing and diagnosis of our leak. I am in the leak detecting business myself (underground tanks at gas stations) and I admired his knowledge of his trade. We could hear the leak very clearly in our master bathroom but he determined that it was under the floor in the kitchen 30 feet away and under a 3-inch cement poured slab. I pulled out the dishwasher so he could test further and He marked the area with a one foot square of blue masking tape and said the leak sounds like it's there. We asked him for an estimate of the cost of repairs and after determining that his “Jack Hammer” would not fit in the area suggested a plumber to call. I am one so I rented a smaller hammer and put a hole in the slab right in the middle of his marked area and found the leak about two feet down and 6" to the left of the center of his square. Absolutely remarkable! Calling you was one of the best decisions I have ever made.

- Dennis

"I found your company to be most efficient."

I do not often write, but when I do you can assume that I have a good reason to do so. Last week and the week prior, I had the opportunity to use your company's services for the first time. I had had no prior pool problems, so my knowledge of pool repair companies was limited. Because I did have a bad leak, I found your company's name in our yellow pages and decided to give you a try. To get to the point, I found your company to be most efficient. From Karen Peterson, who answered my call, and set up the appointment, to Ken, who was the technical person and repairman. Ken was there on time, found the leak, repaired it and stayed within the estimate that was provided on the front end. What was unusual in today's world as well, was that Ken was very articulate, knowledgeable, as well as a pleasure to deal with from the customer's point of view. Even my wife commented on how nice he was. I thank you for a job well done.

- James

"I am impressed by the exactness of your service in locating this leak."

I want to express my appreciation to you for the service rendered at my home this week. I had a serious problem with a broken hot water line located below my shower floor. Luckily my plumber dug under the cement slab from the outside of the house and minimized the damage to get to this. I am impressed by the exactness of your service in locating this leak. The technician you sent to my house did a great job. Many thanks.

- Dennis